Support Services for Older and Vulnerable People

Support Services for Older and Vulnerable People

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Support Services for Older and Vulnerable People



Irish Hospice Foundation – Living with Loss

We are now accepting bookings for the 2021 series of Workshops on Loss and Bereavement which will be delivered online via Zoom from January – June. Details and booking process can be found on the following link. Please note bookings and payment for the workshops can only be made by using the following link to Eventbrite



Aware – Support & Self Care Groups

As we all know, during Level 5 lockdown, many people are experiencing additional feelings of isolation, anxiety and distress as well as other challenges with their mental health.  If you, or those with whom you work wish to connect with people in relation to your mental wellbeing, please consider using the Phone In and Zoom Support & Self Care Groups, the Support Line or Support Mail, now and throughout the holiday season. These services provide support, coping skills and information – and most importantly help people who are in distress to know and feel that they are not alone in their experience.  For more information about the groups and all of our services on




Alone national support line for older people who have concerns or are facing difficulties relating to the outbreak of COVID-19 (Coronavirus). Professional staff are available to answer queries and give advice and reassurance where necessary. The support line is open Monday to Friday, 8am-8pm, by calling 0818 222 024.




SeniorLine is a national, confidential listening service for older people, run by trained older volunteers. If you are feeling worried, stressed or isolated at this very unnerving time, please feel free to ring this FREEPHONE service anytime between 10am and 10pm on any day of the week on                1800 80 45 91.



Generation Tech

Generation Tech is a free service and is run by volunteers. Volunteer run FREE HELPLINE to help older people in Ireland with tech issues. Our volunteers are tech experts and work in shifts from 8am-8pm Monday to Friday. Support is provided over the phone. If you need help with smartphones, tablets, social media, apps, PCs, printers, etc. CALL US on: 01-9633 288.

Age Action and the Irish Red Cross

have raised funds to provide additional assistance to older and vulnerable people around Ireland who are experiencing hardship as a result of the COVID-19 pandemic by making once-off grants, up to a maximum of €500, per person/household affected.


Phone: Irish Red Cross at 01 6424600

or Tel: (01) 475 6989  

Lo Call: 1890 369369



Women’s Aid 

The Women’s Aid 24hr National Freephone Helpline offers confidential information, support and understanding to women who are being abused by current or former boyfriends, partners or husbands.

Tel: 1800 341 900    

Tel: +353 1 678 8858




Men’s Aid

Men’s Aid Ireland formerly known as Amen, is the only dedicated national service supporting men and their families experiencing Domestic Violence in Ireland.

Tel: 01-5543811

Tel: 01-5394277




ISPCC Dublin

The Irish Society for the Prevention of Cruelty to Children (ISPCC) is Ireland’s national child protection charity.

Call: 01 676 7960




The Samaritans

Available round the clock, 24 hours a day, 365 days a year. If you need a response immediately, it’s best to call on the phone. This number is FREE to call.

Tel: 116 123




Pieta House

Pieta provides free therapy to those engaging in self-harm, with suicidal ideation, or bereaved by suicide.  Freephone  and no referral needed.           Tel:  1800 247 247




Offering younger people going through a hard time, or for those worried about a young person in your life.



Irish Hospice Foundation

Many people have experienced the death of someone they love during the Pandemic. In the face of such loss and trauma, the Irish Hospice Foundation have a Bereavement Support Line. It is a national freephone service 1800 80 70 77



COVID-19 community supports

Supports are now in place to ensure vulnerable members of the community are reached and helped at this time. These comprise the local authority, Health Service Executive, County Champions, An Post, Community Welfare Service, An Garda Síochána, other State organisations, charities and other stakeholders. These Dedicated helplines are focused specifically on ensuring that the cocooning elderly, vulnerable members of the community or those living alone can access deliveries of groceries, medicine and fuels. Please try to ensure any vulnerable or elderly people in your parish help are aware of these services.



Dublin City Council

Helpline 01-2228555

Email –



Fingal County Council

Helpline 01-8905000 with the lines open from 9am to 5pm seven days a week.

E mail –



Dún Laoghaire-Rathdown  

Helpline 01 271 3199. Opens 9am every day.

E mail



South Dublin County Council

Helpline 01-4149043 with the lines initially open from 9am to 5pm seven days a week.

Out of hours email contact through



Wicklow County Council

Helpline FREE contact number 1800868399 with the lines open from 8am to 8pm seven days a week.